שילוח
Delivery Policy
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General Information
At Lunovara, we strive to deliver your order as quickly and efficiently as possible. Below you will find all the details about our delivery policy.
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Delivery Methods
We offer different delivery methods tailored to your needs. The options available may vary depending on the product, the size of the order, and the destination.
Delivery fees vary depending on the method chosen and the delivery address.
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Delivery Times
We do our best to ship orders within 3-6 business days after order confirmation. However, delivery times may vary due to unforeseen events beyond our control.
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International Shipping
Deliveries outside Sweden may involve additional charges, taxes, or customs duties, which are the responsibility of the customer. Please check before placing an order if we can deliver to your address.
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Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can follow the progress of your package.
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Delivery Fees
Delivery fees are calculated during checkout based on the weight, size of the package, and destination.
Standard delivery is free for orders over $50.
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Damaged Products or Missing Items
If your order arrives damaged or with missing items, please contact us within 2 days of receiving your order so we can resolve the issue.
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Returns and Exchanges
For more information about returns and exchanges, please see our Return Policy.
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Changes to the Delivery Policy
Lunovara reserves the right to update this delivery policy at any time. The most recent version will always be available on our website.
Contact Us
If you have any questions about your order or our delivery policy, please contact our customer service team at: info@Lunovara.com