שילוח

Delivery Policy

  1. General Information

At Lunovara, we strive to deliver your order as quickly and efficiently as possible. Below you will find all the details about our delivery policy.

  1. Delivery Methods

We offer different delivery methods tailored to your needs. The options available may vary depending on the product, the size of the order, and the destination.

Delivery fees vary depending on the method chosen and the delivery address.

  1. Delivery Times

We do our best to ship orders within 3-6 business days after order confirmation. However, delivery times may vary due to unforeseen events beyond our control.

  1. International Shipping

Deliveries outside Sweden may involve additional charges, taxes, or customs duties, which are the responsibility of the customer. Please check before placing an order if we can deliver to your address.

  1. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can follow the progress of your package.

  1. Delivery Fees

Delivery fees are calculated during checkout based on the weight, size of the package, and destination.

Standard delivery is free for orders over $50.

  1. Damaged Products or Missing Items

If your order arrives damaged or with missing items, please contact us within 2 days of receiving your order so we can resolve the issue.

  1. Returns and Exchanges

For more information about returns and exchanges, please see our Return Policy.

  1. Changes to the Delivery Policy

Lunovara reserves the right to update this delivery policy at any time. The most recent version will always be available on our website.

Contact Us

If you have any questions about your order or our delivery policy, please contact our customer service team at: info@Lunovara.com